VaasaEtt Global Energy Think Tank » Datashare Newsletter http://www.vaasaett.com value-to-all through Interactive Community and Collaborative Projects Tue, 07 Feb 2012 08:48:16 +0000 en hourly 1 http://wordpress.org/?v=3.1.1 Nominate an award winner http://www.vaasaett.com/2010/02/nominate-an-award-winner/ http://www.vaasaett.com/2010/02/nominate-an-award-winner/#comments Fri, 05 Feb 2010 21:42:20 +0000 Philip http://www.vaasaett.com/?p=2981 The Utility Customer Service Innovation Awards 2010

The Utility Customer Service Innovation Awards 2010

The Utility Customer Service Innovation Awards is a scheme developed in order to help us identify best practice in innovative customer service. This naturally includes In home utility services as well as CRM, Billing and other service issues.

The first award was won by Telrock for its novel interactive customer communication services. More information on the first award can be found in the Global Energy Think-Tank Newsletter. The 2010 awards will be revealed in May 2010 and published in our September 2010 edition of The Newsletter.

Would you like to nominate a company? Additional information on the 2010 awards and forthcoming deadlines will appear on this website soon, but in the meantime for More Information please contact: Dr Philip Lewis at: firstname.secondname@vaasaett.com.

]]> http://www.vaasaett.com/2010/02/nominate-an-award-winner/feed/ 0 Submit a short article http://www.vaasaett.com/2010/02/submit-a-short-article/ http://www.vaasaett.com/2010/02/submit-a-short-article/#comments Fri, 05 Feb 2010 21:36:00 +0000 Philip http://www.vaasaett.com/?p=2977 Articles sought for next edition of The NewsletterWould you like to write an article for the next edition of The Newsletter, to be published in May 2010? Articles are typically between 2 300 and 400 words, so simple to write and will be read by thousands of excellent contacts around the world. What’s more submissions are free of charge.

If you are interested in writing a short but high quality, highly objective and independent article on one of the topics mentioned below, then please contact Dr Philip Lewis at firstname.secondname@vaasaett.com. We will be glad to consider your suggestion. Deadlines for submission are 30 April 2010.

Article topics

  • Demand response and peak load management
  • Smart home
  • Smart Grid
  • Utility customer switching and loyalty
  • Utilities marketing
  • CIS/CRM and cost-to-serve
  • Energy price trends
  • Energy market competition and  regulation
  • Systems integration for distribution, generation and retail
  • Distributed generation
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