VaasaETT is a World leader in the field of energy customer engagement. Working for and with utilities with a combined base of over 150 million customers, as well as through projects for governmental organizations and leading customer engagement vendors in four continents, VaasaETT has developed a deep insight into the dynamics of customer engagement, the impact it brings and the best practice from around the World.
VaasaETT also has now arguably the World's largest database of customer engagement programme cases, investigated in detail. Programmes by distribution companies, retailers and new market entrants, including the very latest programmes, programmes that in some instances are not even finished.
But it is not only the breadth of the insight that is so unique, it is also the depth. Insight that other simply do not have access to, due to the nature of VaasaETTs global reach and relationships with amazing sources around the World.