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Workshop on Demand Response in Europe: Status, Barriers, Opportunities and Outlooks

WHEN:  3-4 March 2010

WHERE: Hotel Europa, Ispra (VA), Italy

HOSTED BY: Organised by the European Commission Joint Research Centre, Institute for Energy in collaboration with VaasaETT Global Energy Think Tank.

DESCRIPTION: This two day interactive workshop will present the potential for commercial demand response contributions to grid security and the optimisation of renewable energies, as well as the reduction of overall systems costs and environmental impact. The present status of demand response in Europe will be reviewed, as well existing technical and regulatory barriers, and the needed policies and incentives to foster effective commercial demand response. The workshop will include presentations from market experts as well as interactive discussion sessions, in order to allow for the free exchange of ideas and to encourage the development of problem solving solutions.

The workshop aims to attract key representatives from utilities, regulatory authorities, policy makers, researchers, and technology suppliers. Representative will be attending both from within Europe and the USA.

Download Draft Agenda

MORE INFORMATION:

• If you would like to register, send an email to events@vaasaett.com by 12 February confirming your participation.
• Participation at the workshop is for free (no registration fee).
• The hotel Europa is about 75 euro per night with breakfast, you have to do the booking please call directly the hotel Europa in Ispra, tel. +39 0332 780184, email europahotelvarese@tin.it, to book your room.
• Transportation to and from airport is offered by the organizers with their bus (one single run in the morning of 3 March at 10.30 from Milan Malpensa, and one single run at 16.30 on 4 March to Milan Malpensa).

A preliminary event web page is now ready.  More »

The Utility Customer Service Innovation Awards 2010

The Utility Customer Service Innovation Awards is a scheme developed in order to help us identify best practice in innovative customer service. This naturally includes In home utility services as well as CRM, Billing and other service issues.

The first award was won by Telrock for its novel interactive customer communication services. More information on the first award can be found in the Global Energy Think-Tank Newsletter. The 2010 awards will be revealed in May 2010 and published in our May 2010 edition of The Newsletter.

Would you like to nominate a company? Additional information on the 2010 awards and forthcoming deadlines will appear on this website soon, but in the meantime for More Information please contact: Dr Philip Lewis at: firstname.secondname@vaasaett.com.

If you are interested in writing a short but high quality, highly objective and independent article on one of the topics mentioned below, then please contact Dr Philip Lewis at firstname.secondname@vaasaett.com. We will be glad to consider your suggestion. Deadlines for submission are 30 April 2010.

Article topics

• Demand response and peak load management
• Smart home
• Smart Grid
• Utility customer switching and loyalty
• Utilities marketing
• CIS/CRM and cost-to-serve
• Energy price trends
• Energy market competition and  regulation
• Systems integration for distribution, generation and retail
• Distributed generation