References for VaasaETT

“We are particularly impressed with VaasaETT’s in-depth knowledge and understanding of consumer related issues in European energy markets, the degree of professionalism VaasaETT has shown and the attention to detail they demonstrated. …We can highly recommend VaasaETT Global Energy Think Tank.”   Walter Boltz, Director General, E-Control (Austrian Energy Regulator)

“We use data from the Utility Customer Switching Research Project to evaluate the success of Australian markets and the level of competitive activity”   Cameron O’Reilly, Energy Retailers Association of Australia

“Looks set to become the reference bible for Demand Response and Smart Metering Strategies” (Talking about Respond 2009)   Henry Edwardes-Evans, Managing Editor, Power in Europe (PiE), Platts

“thanks again for a great cutting-edge two-day conference about DR”   Alejandra González Ruiz, Union Fenosa-Gas Natural  Soluciones, Spain

“It was a pleasure to be part of one of your events, as always. Lots of insights”   Ulrik Stribeak, Dong Energy, Denmark

“it was a very worthwhile two days, so well done on organising it.  You managed to pull together a very interesting group of experts.”   Philip Denmead, ESB, Ireland

“Congratulations on creating what I felt was a unique format that allowed real discussion and great opportunities to properly meet others working in the field. The group you assembled was both knowledgeable, authoritative and friendly. It worked really well and I would be pleased to take part in similar events in the future.”   Mathew Palmer, The Technology Partnership plc, UK

References for Dr Philip E Lewis

“Philip is an excellent writer and strategist. Any company would be quite fortunate to take advantage of his expertise.”   September 18, 2009, Lori Burkhart, Legal Editor , Public Utilities Reports

“Philip has on several occasions provided Platts with detailed, timely analysis and data relating to energy customer behaviour in de-regulating markets. He is by some distance my best source for information on Europe’s energy retail markets, with an unparalleled grasp of subject matter and ability to express complex issues in clear language.”   June 1, 2009, Henry Edwardes-Evans, managing editor, Power in Europe, Platts

“I have known Philip for approximately 10 years and have worked with him on a variety of occasions, mainly focusing on customer behaviour and market efficiency issues, as a client and in collaboration on European level projects of joint concern. I believe Dr Lewis to be a highly expert (an international leader in his field), a good researcher and scientist, efficient, effective, honest and reliable. I have been happy to work with him and would recommend him”.   Asta Sihvonen-Punkka, Director General, Energy Market Authority, Finland

“Philip is a meticulous individual who has the great ability to digest complex information, and present it back in a concise manner – keeping in mind the audience and clear commercial / strategic objectives.” August 6, 2007, Tim Wolfenden, Senior Product Manager, uSwitch.com

“He is an inspirational and motivating person who has the ability to apply thorough academic knowledge to everyday business. His way of working combined with help and guidance he has provided have been very valuable contribution for my work.” August 3, 2007, Sami Akseli, Development Manager, CRM , TDC Song

“Dr. Philip Lewis’s extensive research on customer switching provides helpful insight into recognizing new ways to analyze customer behaviors in an electric deregulated market.” July 24, 2007, Suzette Sondag, Account Manager , EC Power, USA

“I found Philip to be a valuable expert, sounding board and open to providing advice on Energy in the Noridcs. Philip has a keen and up to date view of what shapes prices for Electricity and the various forces that shape the market. We had many interesting chats and found his output always timely, useful and accurate.” “Top qualities: Great Results , Personable , Expert.” July 24, 2007, Nicole Everette, Global Procurement Category Manager – Retail Supply Chain, Shell

“Philip is a real networker, a world citizen. It is very easy to get along with him, he listens carefully to what people have to say and draws intelligent conclusions. He also knows the energy markets very well, especially in Scandinavia but also elsewhere, and has conducted several acclaimed research projects in the energy market area for governments and big companies. His work and partnership can be strongly recommended.” July 17, 2007, Tauno Kekäle, Managing Director , Research Center Conradi, Ltd.

“Philip E Lewis is a very appreciated expert with an unique competence in customer psychology in energy markets. His deep knowledge and the ability to communicate clearly combined with an ease to collaborate with makes him highly valuable. He is a very good speaker and is a highly ranked chairman at international conferences and events. In business he is very concerned about the customer and the quality of the assignment as well as the results. He is good at new strategies aiming to develop and deepen customer relations and new collaborations with the aim to improve and gain better results.” July 17, 2007, Christina Öhman, Strategic development , The Interactive Institute

“Dr. Lewis delivered on time a very well developed piece of work in accordance with the Terms of Reference. He and his team were very cooperative and willing to work on the deliverable even after the end of the contract period. Top qualities: Great Results , Expert , High Integrity” July 16, 2007, Kyriakos, Gialoglou, European Regulators Group for Electricity and Gas (ERGEG)

“Philip did a survey on Smart Metering for us. He gathered primary and secondary information in a record (short) period of time. The results were of high quality and very usable for us. Top qualities: Great Results, Expert , Good Value” July 16, 2007, Pieter Wijnmaalen, ENECO

“Philip Lewis is a worldwide leader in the field of utilities marketing, customer behavior and customer loyalty. His knowledge and interpretations of customer’s psychology and segmentation give you a much wider view, far over the energy industry alone. In the time of full market opening and competition progress in the energy sector his expert opinion is more than suggested in creating the marketing strategies. He is an inspirer and an excellent speaker.” May 15, 2007, Tomaz Oresic, Member of the Board , Elektro Maribor d.d.

“Philip Lewis is a laudable business partner. Knowledgable, focused, flexible.and a good communicator.” July 17, 2007, Adriaan Perrels, principal economist , VATT