Psychology | VaasaEtt Global Energy Think Tank

Utility Customer Switching Articles Library

A small but very interesting library of articles from the Utility Customer Switching Research Project. Articles for free download.

Click Here for the list of articles.

Added:Wednesday, April 28th, 2010
Writer(s):Dr Philip E. Lewis (VaasaETT), Paul Grey, (Peace Software/First Data)
Publication Date:Continuous
Publisher:VaasaETT and Others
URL:http://www.vaasaett.com/projects/switching-project/ucsrp-research/
Abstract:A small but very interesting library of articles from the Utility Customer Switching Research Project. Articles for free download. Click Here for the list of articles.
Tags:competition, customer loyalty, electricity, energy, Global Energy Think Tank, psychology, switching, trends, utility, VaasaETT

Added:Tuesday, April 27th, 2010
Writer(s):Dr Philip E Lewis (VaasaETT), James Braadvedt (Hansen Technologies) and Various Partners.
Publication Date:November 2008
Publisher:VaasaETT
URL:http://www.vaasaett.com/projects/switching-project/
Abstract:The Utility Customer Switching Research Project monitors customer switch rates and trends in over 50 competitive energy retail markets worldwide. Quite simply it is the world's only comprehensive comparative, and up to date source of such information. This is the 2008 edition of this yearly publication (soon to be twice yearly).
Tags:competition, customer loyalty, customer switching, electricity, Global Energy Think Tank, psychology, switching, trends, VaasaETT

2010 spring edition to be published May 2010 Read the rest of this page »